Frequently Asked Questions

Filter Change, Preventative Maintenance

How long will my system last?

Our technicians say most HVAC systems have the potential to last 15-30 years, if they are properly taken care of. We like to compare HVAC equipment to a car. If your '92 Honda Accord has never had the oil changed and is still running on the original tires, it might make get you to work, but it will probably not make it on a cross country road trip without several hassles.

What is a SEER rating?

S.E.E.R. stands for seasonal energy efficiency ratio. It measures the efficiency of your heating and cooling equipment. The SEER is the amount of cooling your system will deliver per dollar spent on electricity, as compared to other systems. The higher the SEER the less electricity the system will use. SEER ratings range from 13 to 21. Even though the electric bill may decrease, units with higher SEER ratings are often more expensive to repair and the initial purchasing cost is typically much higher. 

Do I really need preventative maintenance?

Your heating and cooling systems work incredibly hard to perform their functions for your home or business every day, all day. The constant stopping, starting and continual operation can wear down any machine if the proper care and maintenance are delayed. Regular maintenance, can maximize the lifecycle of your heating or cooling unit and guard against many common equipment failures. Regular preventative maintenance inspections can uncover things like leaks, rust, rot, soot, frayed wires and corroded electrical contacts that would likely cause system failures. 

What does you maintenance plan include?

  • Evaporator Coil
  • Start Collar Seal at   Plenum
  • Blower Cabinet Insulation   Check
  • Inspect Blower Wheel 
  • Blower Wheel Bearings
  • Check Circuit Board for  Burn Marks
  • Inspect Electrical
  • Signs of Refrigerant Leaks
  • Primary Drain
  • Drain Safety Switch 
  • Condensate Pump
  • Blower Motor Amps_________________
  • Inducer Motor Amps_________________
  • Temperature Rise_________________
  • Limit Switches
  • Burner Crossover Ports
  • Sufficient Combustion Air
  • Clean Combustion Air Vent   Screen
  • Heat Exchanger
  • Check Hoses for Cracks
  • Check Pressure Switch
  • Check Flue Pipe 
  • Inspect PVC Pipe
  • Test Gas Connections for   Leaks
  • Proper Ignition 
  • Furnace Operation
  • Test Gas Shutoff 
  • Carbon Monoxide Detector
  • Filter Change/Clean
  • Place Equipment Check  Sticker
  • Clean Up Area

What are your hourly rates?

Our regular business hours are 8-4:30 Monday through Friday. Customer with a Preventative Maintenance plan are given a discounted rate of $99 per hour. Customers without a P.M. receive a $104 charge per hour.

Do you have Emergency Services?

We are available for your heating or cooling problems 24-7. If our services are requested after 4:30, Monday-Friday we increase our rates by 1.5. For example, a customer with a preventative maintenance plan that requires services Tuesday at 6pm will be charged $148.50 per hour. The same 1.5 increase is also used for Saturday overtime calls. On Sundays and holidays, our regular hourly rates are doubled. 

Air Filter Replacement

Carbon monoxide and other harmful fumes will leak into your home or office if the air filters are clogged. Most filters need cleaned or replaced about every three months. 

Clear Supply and Return Vents

Reduced air flow

To have maximum air flow, double check that the supply and return vents are not covered by furniture, pet hair, carpet or anything else that would prevent airflow and put more stress on your cooling or heating system.

Energy Efficiency

Energy Efficient

We typically repair heating and cooling systems because is it is initially a much cheaper route. However, heating and cooling costs can add to more than half of your utility bill. Your energy costs can be reduced up to 40% with higher efficiency equipment.  

Clear Outdoor Condensor

Heater Repair

Enclosures and debris can interfere with airflow. Outdoor condenser should be checked for anything that might cause blockages. 

Furnace Tune Up

Dirty coil compared to a clean coil

Over time, dust builds up on your heating coils inside your furnace. Preventative maintenance extends the life of your systems, prevent heating system emergencies, furnace repairs, and reduces your electric bills. Never go without heat in Denver and surrounding areas.


Uneven Room Temperatures

Control Airflow

Throughout the season it is common for airflow to be unbalanced between rooms. This can easily be offset by pulling the register downward to decrease airflow, and upward to increase airflow. 

Thermostat Control

Thermostat

Rapid thermostat change may cause the compressor motor protector to open, causing the system to turn off. This can be prevented by changing the temperature only by a few degrees at a time. If the automatic shutoff occurs, most systems will reset within 15 minutes.

Routine Maintenance

Heating Repairs

An annual heat pump inspection is recommended to check, oil, and replace belts, filters, the wiring and all other moving parts, if necessary. A gas fired furnace, forced-air heating system should have a filter change every other month during the high use season. An HVAC tech should examine the heat exchanger, flue, ducts, adjust the burner and oil the circulating fan once a year. A typical AC unit should have the air filters cleaned and replaced, the unit should be vacuumed, the motor should be lubricated and refrigerant pressure should be checked at the beginning and ending of each cooling season. 

Circut Breakers

Surge protectors are often installed on systems to protect the equipment in the case of an electrical surge. If the heating or cooling system will not turn on, check your circuit breaker.